What does the use of non-original brushes affect?
Being an electro-mechanical contact element with the motor of the machine, its characteristics and technical specifications are crucial for the good performance of the product. Each material has been designed and developed to operate under certain operating...
Do I have to submit some kind of document to validate the warranty on my power tool?
Whenever the warranty of any tool is in force, the invoice or proof of purchase of the product to which it is desired to repair under this modality must be presented. The document or purchase invoice must strictly comply with the following conditions: The description...
How can I find a PROMAKER® Service Center in my city?
The Service Center network can be find in: • The web page in the SERVICE AND SUPPORT section • Do the request through our on line contact us to receive the information by email
Is there any alternative digital media to your website where I can buy your products?
Promaker Tools has digital presence in different regions. Through ebay, the shopping portal on the internet, you can buy a wide variety of our products.
Under what conditions is the warranty of my tool affected?
One of the most frequent problems that poses a risk to the operator is the use we can give to a power tool, in addition this bad practice leads to the loss of the product's Limited Warranty. Among the examples of misuse of a tool that can disable the warranty of the...
What does the symbols in my power tool means?
Depending on the power tool, its feature label may include the following symbols: ............................ Volts or supply voltage ........................ Hertz or hertz, frequency of operation ...................... Minuts ............ Direct current...
The cable of my tool does not have ground pole. Is there any risk to me?
Our power tools internally have double insulation for protection, so they do not require a ground connection. On the other side, it is recommended to check that the voltage of the network corresponds to the value indicated on the nameplate, if your tool has the symbol...
What does the numbers 27, 29, 41, and 42 mean in the abrasive wheels?
This numbering refers to the shape specifications, and basically divided into: flat wheels, and depressed center. Additionally this numbering provides information regarding the type of use (cutting or roughing) as shown in the image. In general terms,...
My abrasive wheel is no longer working as before! … Is this normal?
In almost all cases abrasive wheels have a limited useful life which will depend to a large extent on the material and the support structure that the manufacturers have used for its production. Generally, wheels are made with grain compounds with abrasive properties...
What are the measurements or dimensions of my abrasive wheel, and where can I see them?
Generally all abrasive wheels provide us with sufficient information of the different measurements or dimensions that characterize them. These dimensions are expressed in inches and / or millimeters and are printed on the identification labels of each manufacturer; or...
PROMAKER® guarantees the products for 2 years from the date of purchase against any defect in its operation and faults in the materials or labor used in its manufacture..